Muhammad Shoaib Khan assumed charge as Additional Director of the National Cyber Crime Investigation Agency (NCCIA) Islamabad Zone, pledging zero tolerance for cybercrime and faster handling of public complaints.

According to a statement from the agency’s Public Relations Office, Khan met Islamabad Zone officers and staff after assuming his duties and directed them to ensure complaints were handled promptly and fairly, without unnecessary delays.

He stressed the need to protect citizens from online financial fraud, digital harassment and fake social media profiles, pledging impartial action against those found responsible. He also called for greater use of advanced technology and digital forensic tools to trace suspects and dismantle cybercrime networks.

Khan emphasised professionalism, transparency and respectful treatment of complainants, directing that no complaint be ignored or delayed without valid reason.